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Five takeaways from the Genesys report, Customer Experience in the Age of AI
Five takeaways from the Genesys report, "Customer Experience in the Age of AI":
Is OpenAI Challenging Microsoft and Google in Office Productivity?
Microsoft Office and Google Workspace dominate office productivity products, but I see OpenAI emerging as a serious challenger. Known for its AI...
The Vision of an AI-Agentic Marketer
Within the next decade, AI agents are expected to attain full autonomy in marketing, managing complex, multi-channel campaigns with minimal human...