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SELECTED WORK

AI in practice.

Examples of AI Agents and systems built around real business problems, from customer intake and voice AI to proprietary decision experiences.

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DIGITAL ONE PRODUCT

Book Every Job

AI-powered missed-call recovery for home-service businesses

Problem

A missed homeowner call can leave a service opportunity without a clear next step.

What was built

Book Every Job is an AI-powered missed-call recovery system that texts the homeowner, collects service details and moves the opportunity into a structured business workflow.

Capabilities involved

  • AI Agents
  • Messaging
  • Service intake
  • Workflow automation

Business objective

Capture service opportunities that might otherwise be lost after a missed call and give the business the information needed for follow-up.

CLIENT AI SYSTEM

AI Call Concierge

AI voice agent for inbound customer calls

Problem

Inbound calls require attention from the team while callers still need a useful response and the business needs the right information for follow-up.

What was built

A voice-based AI Concierge designed to handle inbound conversations, collect relevant information and provide structured follow-up to the business.

Capabilities involved

  • Voice AI
  • Customer intake
  • Workflow automation

Business objective

Handle inbound conversations consistently while giving the team structured information for the appropriate next step.

CUSTOM AI PROTOTYPE

Decision Reflection Coach

Conversational AI built around a proprietary leadership framework

Problem

Consequential decisions benefit from structured reflection that surfaces assumptions, perspectives and potential impacts.

What was built

A specialized conversational AI experience that guides leaders through a structured reflection process based on a proprietary leadership framework.

Capabilities involved

  • Conversational AI
  • Proprietary knowledge
  • Structured dialogue
  • Custom Agent design

Business objective

Help leaders examine a consequential decision more deliberately before taking action.

Have a workflow worth exploring?

Start with the problem, process or opportunity. Digital One can help determine what AI should do, what people should do and what is worth building.

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