Kevin Burke
Recent Posts
Five takeaways from the Genesys report, Customer Experience in the Age of AI
Five takeaways from the Genesys report, "Customer Experience in the Age of AI":
Is OpenAI Challenging Microsoft and Google in Office Productivity?
Microsoft Office and Google Workspace dominate office productivity products, but I see OpenAI emerging as a serious challenger. Known for its AI...
The Vision of an AI-Agentic Marketer
Within the next decade, AI agents are expected to attain full autonomy in marketing, managing complex, multi-channel campaigns with minimal human...
The State of Small Business AI-Generated Podcast
I recently came across a report titled, The State of Small Business: Small Biz Owners Rely on Technology by Gusto, which aligns perfectly with my...
AI is Transforming Small Business Strategy in the Financial Industry
Austin Milliken, the founder of Aureate Capital, an independent investment bank with a diverse client base, is a strong advocate for the power of AI...
The Impact of OpenAI's o1 Reasoning Model on Marketing, Sales and Service
OpenAI's o1 is a groundbreaking family of language models that represents a leap forward in artificial intelligence. o1 is designed with enhanced...
Brewing Success: How AI and SEO Fuel Henry’s Coffee
Hrag Kalebjian, owner of Henry’s House of Coffee, is reaping the rewards of AI across several aspects of his business. For search engine optimization...
It's a Breeze for Hubspot
I was at Hubspot's 2024 Inbound annual conference and they unveiled a comprehensive suite of AI-powered tools and features called Breeze. This launch...
Examining AI-Powered Search for your Brand with HubSpot’s AI Search Grader
As AI-powered search engines become increasingly influential in shaping online visibility, traditional SEO strategies alone may not suffice....
AI Reshapes Internet Search
The online search landscape undergoes a significant transformation in the near future. Generative AI spearheads this change, with companies like...
AI Voice Technology: Marketing, Sales, and Customer Service will be Transformed
AI voice technology is emerging as a powerful tool with significant implications across marketing, sales, and service. With the recent release of ...
The Power of AI Marketing Bots: Smarter, Faster Marketing
Ever wished your marketing could work 24/7, understand your customers, and free up your team to focus on the big picture? Say hello to AI marketing...
AI Training Programs: A Practical Guide for Small and Medium Businesses
AI has become a game-changer for companies of all sizes. For small and medium businesses (SMBs), adopting AI can level the playing field against...
A Five-Level Framework to AI Innovation and Disruption
OpenAI, a leading artificial intelligence company, has introduced a new framework to measure its progress towards developing highly advanced AI...
How to Get Started with AI: 2 Simple Steps
For those completely new to AI, here are two straightforward steps to begin your journey: use Perplexity.ai instead of traditional search engines,...