How airline customer experience will take off with artificial intelligence

Picture of Kevin Burke Kevin Burke : Feb 9, '24

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How airline customer experience will take off with artificial intelligence

Have you met, Juliet? If you’re a WestJet customer, you may have gotten flight info, baggage allowances and even information on how to fly with your wedding dress from the Canadian airline’s digital agent. She responds in less than one second to the most frequently asked questions.

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Why Does AI ≠ ML? Considering The Examples Of Chatbots Creation.

Why Does AI ≠ ML? Considering The Examples Of Chatbots Creation.

Picture of Kevin Burke Kevin Burke : Feb 9, '24

Conferences for artificial intelligence, machine learning, and chatbots, have in recent years equated artificial intelligence with machine learning,...

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In Marketing, AI Is Nothing Without Its Masters

In Marketing, AI Is Nothing Without Its Masters

Picture of Kevin Burke Kevin Burke : Feb 9, '24

Today, enterprises of just about every size and industry are struggling to embrace the power of data to improve their own production efficiency,...

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Machine Power And Human Judgment: How AI Fuels Marketing

Machine Power And Human Judgment: How AI Fuels Marketing

Picture of Kevin Burke Kevin Burke : Feb 9, '24

It may still be in its infancy, but artificial intelligence (AI) is on the path to transform marketing. AI and automation can free marketers from...

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